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About Us > Services > Competitive Intelligence Services

About AWARE's
Competitive Intelligence Services

Our CI services are designed to help clients at all stages of the competitive intelligence process, from the initial stages of identifying what is needed to integrating the results into organizational strategy. If you are unsure on what you need, then click below for more details on our services or click here to contact us about any of our services!

If you are unsure on which of our services would be best for you our question & answer help-chart should guide you.

Strategy Training Analysis Research

Strategy

  • Setting up a new Competitive Intelligence Operation: Designed to help you build an effective competitve intelligence function that will enable you to make more effective strategic decisions. (more)
  • CI Audits - Evaluating CI Effectiveness: Examines what you are currently doing, and helps you identify ways of building a best-practice competitive intelligence operation that will fit with your company's culture, capabilities and goals. (more)
  • Competitor Profiles: How much do you know about your key competitors? A competitor profile will give the key information you need for competitive strategy decision-making. (more)

Training

  • Competitive Intelligence Training: AWARE offers a range of in-house training options covering all aspects of competitive intelligence and analysis with courses aimed at newcomers to the field, as well as advanced analysis workshops. We also provide a mentoring service allowing for one-to-one training for individuals with sole responsibility for the competitive analysis function. (more)

    Public courses are offered in conjunction with other organisations - such as the Institute of Competitive Intelligence (which offers practitioners both basic and advanced level training covering a range of topics) and at the SCIP annual and European conferences.

Analysis

  • Win-Loss Analysis: What was the real reason you won or lost a sale - other than price or sales brilliance? Our Win-Loss analysis will tell you who your customers were using and why they switched. (more)
  • Scenario Analysis & War-gaming: In order to plan strategically you need to anticipate what could happen in the future. Our scenario planning services will help you prepare for the next few years while war gaming will help you think about what your competitors could do in the same time period.

Research

  • Competitor Research & Analysis: Discover what is really happening - our competitor research and analysis services are aimed at finding what your competitors are doing today, and are planning to do tomorrow, using legal and ethical competitor research techniques. (more)
  • Industry Research & Analysis: Understanding your business environment is crucial for effective forward planning. Our industry research services will help you gain this understanding. (more)
  • Competitor Benchmarking: How do your products and services compare to those offered by your competitors? Our competitor benchmarking services will help you make the comparison. (more)
  • Competitor Monitoring & Tracking: Keeping up-to-date on changes is a never-ending task, but failing to spot a key change could result in you losing market share or worse. We can help monitor the press, the web and the market for changes and help you interpet their significance for your business. (more)
  • Trade Show Intelligence: Trade shows are one of the best sources for competitor and industry information. We can collect information on your competitors at trade shows allowing you to focus on selling your products to current and prospective customers. (more)
  • Due Diligence Research: Uncovering unexpected problems after making an acquisition or entering a joint venture can be costly. Our due diligence services can help you find out warning signs before it is too late, allowing you to decide on how or even whether to proceed. (more)

Other Services

  • CI Interim Management Solutions: Sometimes there are just not enough days or people to do all the work. Our interim management solution is aimed at helping you through those times when you have more work than can be handled by your current team. (more)

Click here to contact us for more information
on any of our competitive intelligence services!
Quick Tip: Questions

Quick Tip

A key competitive intelligence skill is the ability to distinguish what you do know from what you don't know. The effort is then to find out sources for the unknown information - as the great English writer, Dr Samuel Johnson said:

Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information upon it.

Unfortunately even with the knowledge there can be problems. Lewis Branscomb - the US physicist and Harvard management professor once said:

People rarely distinguish among data, information, knowledge, and wisdom. But they are as different from each other and as interlocking as starch molecules, flour, bread, and the flavorful memory of a superb morning croissant.

The aim of competitive & marketing intelligence is to turn data into something that can lead to competitive advantage in the same way that your morning croissant or loaf of bread depends on flour and water interacting to make something that is more than just a mixture of the raw ingredients.

 

Books - Competitors (Fahey)

Recommended Book

Competitive-Intelligence-in-the-UK
Competitive Intelligence: Gathering, Analysing and Putting it to Work
Christopher Murphy
Buy UK £ or US$

Read our review of this book

If you are interested in learning about competitive intelligence with a UK / European focus then this book is for you. Most books on CI are written by US authors and take a US perspective. They fail to note the significant differences between what is available in the US and Europe and the UK. For example, in the US the US Freedom of Information Act is key for finding a lot of information. Such legislation has only recently been enacted in the UK and the type of information available is more limited. In contrast, financial information is much easier to obtain in the UK than the US. Murphy's book redresses the balance and fills a gap in guiding the CI newcomer on how to gather CI in Europe.

One of the best sections is a detailed examination of the sources and types of financial CI information that can be obtained within the UK. In fact I think this is unique. Of all the CI books I've read - none give anything like the same depth on this crucial topic.

For a thorough review of this book check out FreePint's book review.

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For more recommendations visit our book selection.

 

Competitive Intelligence Training

Do you need to
know more about
Competitive Intelligence?

We offer in-house Competitive Intelligence Training, customised to your requirements.
Find out about our training services today!

Finding Competitive Intelligence using Online Sources

AWARE consultants are experts at discovering competitor information online and have developed a market-leading course on Finding Competitive Intelligence using Online Sources. This course has been given as an in-house course to numerous companies across industries (IT, publishing, telecoms, chemicals....) and countries, as well as publicly at SCIP annual and European conferences, the London International Online Information Conferences and other similar events.

The workshop has received high praise for its unique approach to finding competitive intelligence on the Internet. The workshop - available as a half-day summary, full day or 2-day in-depth training course with extensive practical online sessions - teaches attendees how to find actionable competitive intelligence rather than just present a list of sources that quickly date. Like all AWARE's in-house training, the course can be customised to focus on industry or competitive area.

For more information on this workshop and how it can help you become a more effective Internet researcher check out our Competitive Intelligence Training and ask us about our courses on finding CI information.

Our services in competitive intelligence research, competitor analysis and CI training will help you integrate and use competitive and marketing intelligence in your business, strategic and marketing planning processes. Whether you need research, advice or training, our mission is to support our clients so that they achieve their growth objectives.

For the best UK & European competitive intelligence and competitor analysis services, contact us today.

AWARE Phone numbers: 0845 430 9125 (International: +44 20 8954 9121). Fax: 0845 430 9126 (International: +44 20 8954 2102)

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Last page / site update: Sunday, February 19, 2012

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